8-10 Grosvenor Gardens demonstrated how inclusivity and accessibility can be made a priority in listed buildings. Access, wayfinding, flexibility, and comfort were main points of focus in the design of this people-friendly and inclusive building. 

Despite initial conservation concerns, the Council was very receptive to proposals, recognising the vital importance of delivering a building that is open and accessible to all. Planning and listed building consent was granted for a platform lift inserted into the heritage façade with associated alterations.

Key design features that support accessibility include: a user[1]friendly platform lift; elimination of floor level changes; the introduction of a feature ramp that wraps seamlessly around the reception space; and level access to an external terrace.

Additional features that consider neurodiversity include: design elements such as symmetry and rhythm which provide calmness, regularity and predictability; transitional and dimmable lighting to aid hypersensitivity; calming and stress relieving colours that help with building navigation; clear graphics and text; flexible seating options and quiet break spaces for those with sound sensitivities.