In 2024, our UK property business reached a significant milestone in the delivery of its £90m commitment to enhance the environmental performance of its buildings.

Since launching our latest retrofit programme, we have transformed over 1m sq ft of space, including more than 360 offices, shops and homes to optimise energy efficiency. These retrofits include installing LED lighting, double-glazed windows and insulation, as well as replacing 55 boilers with fossil-fuel-free alternatives, leading to a 40% reduction in gas usage.

This helped contribute to a 26% reduction in our emissions between 2019 and 2023 across all scopes, ahead of our net zero carbon pathway.

Another key lever in our decarbonisation journey is our supply chain, constituting the largest proportion of our emissions. Through our SME mentoring programme, we’ve supported a 40% reduction in emissions since 2019 – with 60% of our suppliers by emissions now having a science-based target, up 7% from 2022 and well above our 2030 target of 40%.