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Welcome to www.grosvenor.com. This Privacy Notice sets out how Grosvenor Group Management Services Limited (“Grosvenor”) of 70 Grosvenor Street London W1K 3JP obtain, use and protect your personal information that you provide to us, or that is otherwise obtained or generated by us, in connection with accessing this website.. For the purpose of this Privacy Notice (unless expressly stated, or the context requires, otherwise), ‘we’, ‘us’ and ‘our’ refers to Grosvenor, and ‘you’ refers to you the website visitor. Please be sure to read this entire Privacy Notice before using or submitting information to this site.
This Privacy Notice explains the following:
Grosvenor Group Management Services Limited is the data controller in respect of your personal information for the purposes of applicable data protection legislation.
1. Legal grounds for processing personal data
We will process your personal data on the ground that it is in our legitimate interest for the effective administration of the website.
2. Personal information we may process about you
a) How do we collect personal information about you?
Currently we do not collect any personal information from you. As you navigate through this site we may automatically collect the following information:
3. Keeping your information safe
a) Where the personal information is held
We use carefully selected third parties who manage this website and provide the server, the hosting software and support services. Each is subject to appropriate security and confidentiality obligations. Our website is provided by Kentico, Ontinuity provides the server and we use Ridgeway for support and development. The data is held on server(s) hosted in the EEA. We will take appropriate measures to keep your information confidential and secure in accordance with our internal procedures covering the storage, access and disclosure of information.
Please note that messages you send to us by e-mail or via any internet connection may not be secure. If you choose to send any confidential information to us by such means you do so at your own risk
b) Retention of your personal information
We retain trend data – how many visitors have accessed our site, the pages accessed, for example. This information does not contain any personal data. It is currently retained for 3 years.
4. What we may process your personal information for
We may use the information we collect about you to
5. Who we may share your personal information with
The third parties who host the server and website and provide support have access to your data. We take appropriate measures to keep your information confidential and secure.
6. Your rights regarding the personal information you provide to us
The accuracy of the information we hold about you is important to us. Under applicable data protection legislation you have rights concerning your personal information.
If you have a complaint about how we manage your information please contact us using the details in section 9. If you are still not satisfied after going through our internal complaints procedure you can then complain to The Information Commissioner’s Office by telephone on 0303 123 1113 or through the following link: https://ico.org.uk/global/contact-us/email/.
8. How to contact us
If you have any questions, comments or requests regarding any aspect of this Privacy Notice, please do not hesitate to contact us at:
By post: Group Data Protection and Compliance Officer, 70 Grosvenor Street, London, W1K
By email: dataprotectionGGL@grosvenor.com
By phone: + 44 (0) 20 7408 0988