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Welcome to www.grosvenor.com. This privacy notice sets out how Grosvenor obtains, uses and protects your personal information that you provide to us, or that is otherwise obtained or generated by us, in connection with accessing this website. For the purpose of this privacy notice (unless expressly stated, or the context requires, otherwise), ‘we’, ‘us’ and ‘our’ refers to Grosvenor, and ‘you’ refers to you the website visitor. Please be sure to read this entire privacy notice before using or submitting information to this site.
This privacy notice explains the following:
If you are applying for a role within Grosvenor then please read the separate 'Recruitment privacy notice' for information on how your personal information will be processed as part of the recruitment process.
If you contact us via the Eaton Estate property mailing list, then please access the separate ‘Tenant privacy notice for the Abbeystead, Eaton and Reay Forest estates’ for information on how your personal information will be processed.
We will process your personal information on the grounds that it is in our legitimate interest for the effective administration of the website.
We may receive personal information about you whenever you contact us. For example, by doing the following:
This information may include the following:
We use carefully selected third parties who manage this website and provide the server. Each is subject to appropriate security and privacy obligations. Our website developer is Quba Solutions Limited and Ontinuity Limited is the web hosting provider. We will take appropriate measures to keep your information confidential and secure in accordance with our internal procedures covering the storage, access, and disclosure of information.
Please note that messages you send to us by e-mail or via any internet connection may not be secure. If you choose to send any confidential information to us by such means you do so at your own risk
We retain trend data, for example how many visitors have accessed our site, the pages accessed, etc. This information does not contain any personal information. It is currently retained for 3 years.
We may use the information we collect about you to
The third parties who hosts the website and provide support have access to your personal information. We take appropriate measures to keep your information confidential and secure.
We may share the information that you provide to us across Grosvenor, especially to answer any enquires you may make.
The accuracy of the information we hold about you is important to us. Under applicable data protection legislation you have rights concerning your personal information.
If you have a complaint about how we manage your information please contact us using the details in section 8. If you are still not satisfied after going through our internal complaints procedure you can then complain to The Information Commissioner’s Office by telephone on 0303 123 1113 or through the following link: https://ico.org.uk/global/contact-us/email/.
If you have any questions, comments or requests regarding any aspect of this privacy notice, please do not hesitate to contact us at:
By post: Data Protection, 70 Grosvenor Street, London, W1K 3JP
By email: firstname.lastname@example.org